Times change and everything must change accordingly. The commercial part of businesses isn’t an exception. They went from being in charge of an aggressive seller seeking to increase the figures at any cost to becoming a vital part of the customer, to someone taking care of their needs, aware of existent opportunity zones and not only interested just in selling.
Today, we’re giving you 5 tips to take into consideration:

Communication

Talker skills will always be a much-needed requirement for the seller. Being proficient in skills such as persuasive communication could be more helpful when closing deals.
Knowing your message reached its destination is important.

Resilience

Final purchase decision is not only up to one person. More than one unpredictable actor might be involved in the process. Learn to take a “no” for an answer so you will be able to spot your opportunity zones and improve your techniques.

Offline and online image

Today, more than ever, we are what we share. Would you trust someone with no social media or a profile picture?
Exactly! Sometimes clients take a look just to know who they are dealing with before committing.

Continuous update

The truth is nobody is fully updated in the newest everything, but it wouldn’t hurt to check on the news relevant to your customer-to-be. You might learn new communication techniques that could help you improve your delivery.

Empathy

Each customer is different. Whatever could be useful for one customer might not be so useful for another, so we should just give up the old fashioned way of trying to sell the same thing time after time. Listen to your customer’s needs, modify your offer, and you will be able to earn their loyalty.

In Bindiva, we care about you. We offer integral customized solutions and follow-up accordingly to achieve your goals.